Return Policy

Instructions on cancellation

Buyers have the right to revoke the contract within fourteen days without giving reasons.The period of revocation is fourteen days and begins with the day either the costumer or a third party, other than the carrier, has acquired the material possession of the goods.

In order to revoke, please contact us

Mr. Benjamin Wittiber, Am Roemerbuckel 2, D-69168 Wiesloch, Germany
Phone: +49 (0) 6222-53537 Telefax: +49 (0) 6222-383798

By means of an explicit explanation (e.g. mailed letter, telefax, e-mail) describing your motivation to revoke the contract. You are also given the option to fill in and submit the standard withdrawal form on our website withdrawal form bewimusic.pdf. If you decide to make use of this form we will immediately confirm the receipt of your revocation (e.g. via e-mail). To maintain the right of withdrawal it shall be sufficient if the costumer sends the notice of objection before the expiration of the withdrawal period.

Consequences of the right of revocation

When revoking the contract we will have to refund every payment being made by the costumer including transportation services (except for additional costs when choosing another delivery service than our favorable standard one) within the next fourteen days from the day of your receipt of your revocation. For the refund we will use the same means of payment that you have utilized when paying for your product, except there had been another agreement explicitly. On no account you will be charged additional fees.

We may withhold the repayment until we have received the goods back or the costumer has supplied evidence of having sent back the goods, whichever is the earliest. In any event, you will have to send back the goods within fourteen days from the day on we received your receipt of revocation. The time limit will have been observed if the goods are sent back before the expiry of the deadline. Return costs are your responsibility.

End of constructions of cancellation

Exception of the right of revocation:

This right does not hold for the following contracts: According to § 312 g subsection 2 No. 6 German Civil Code (BGB) the revocation right fails with regard to delivery contracts of audio or video recordings or soft wares in case that the seal of the delivered data has been broken by the costumer.